Frequently Asked Questions

Answers to help you feel confident about choosing Jaxy Cats Pet Services.

What services do you provide?

We offer pet sitting, dog walking, playtime visits, overnight house sitting, medication administration, and care for a wide variety of pets including dogs, cats, birds, reptiles, hamsters, chickens, turtles, rabbits, and more. View our full-service list and pricing on our services & pricing page.

What areas do you serve?

We serve clients within a 10-mile radius of San Tan Valley and Queen Creek, Arizona.

How do I book a service?

1. Contact us to schedule a free 30-minute Meet & Greet 2. We review your pet’s care routine, allergies, and preferences 3. Sign our service agreement

Do you offer a free Meet & Greet?

Yes! We offer a complimentary 30-minute Meet & Greet to get to know your pets, review their needs, and walk through their routines before services begin. This is a great time to ask questions and introduce us to your pets in a stress-free way.

What does a typical pet sitting visit include?

Each visit includes: - Fresh food and water - Potty breaks or litter box cleaning - Playtime and exercise - Administering medications if needed - Lots of love and attention - Following your care instructions

Will I receive updates during visits?

Absolutely! We provide text or photo updates during our visits to keep you in the loop and bring peace of mind while you're away.

Are you available during holidays?

Yes! We offer holiday pet care for an additional $20/day on major holidays such as Memorial Day, July 4th, Thanksgiving, Christmas, and New Year’s. These slots fill quickly, so early booking is recommended.

What are your 2026 pet sitting rates?

Our 2026 daily rate is $39 for one pet, with an additional $5 for each dog and $4 for each cat in the household. Each day includes two visits: one morning session and one evening session. If your pets need more than two visits, additional sessions can be added for $10 each. Travel days (the day you leave or return) are billed at the full daily rate, even if only one visit is needed.

Do you charge full price on travel days?

Yes. The full daily rate applies on the day you depart and the day you return, even if you only require one visit. This ensures uninterrupted scheduling, consistent care, and reserved time for your pet.