Frequently Asked Questions
Answers to help you feel confident about choosing Jaxy Cats Pet Services.
What services do you provide?
We offer pet sitting, dog walking, playtime visits, overnight house sitting, medication administration, and care for a wide variety of pets including dogs, cats, birds, reptiles, hamsters, chickens, turtles, rabbits, and more. View our full-service list and pricing on our services & pricing page.
What areas do you serve?
We serve clients within a 10-mile radius of San Tan Valley and Queen Creek, Arizona.
How do I book a service?
1. Contact us to schedule a free 30-minute Meet & Greet 2. We review your pet’s care routine, allergies, and preferences 3. Sign our service agreement
Do you offer a free Meet & Greet?
Yes! We offer a complimentary 30-minute Meet & Greet to get to know your pets, review their needs, and walk through their routines before services begin. This is a great time to ask questions and introduce us to your pets in a stress-free way.
What does a typical pet sitting visit include?
Each visit includes: - Fresh food and water - Potty breaks or litter box cleaning - Playtime and exercise - Administering medications if needed - Lots of love and attention - Following your care instructions
Will I receive updates during visits?
Absolutely! We provide text or photo updates during our visits to keep you in the loop and bring peace of mind while you're away.
Are you available during holidays?
Yes! We offer holiday pet care for an additional $20/day on major holidays such as Memorial Day, July 4th, Thanksgiving, Christmas, and New Year’s. These slots fill quickly, so early booking is recommended.
Still Have Questions?
📧 Email: jaxycats1@gmail.com
📞 Call/Text: 480-616-1717
Or Use Our Contact Form