Terms & Conditions
Effective Date: 08/17/2025
Company: Jaxy Cats Pet Services LLC
By booking services with Jaxy Cats Pet Services LLC (“Company,” “we,” “our,” or “us”), you (“Client”) agree to the following Terms and Conditions:
1. Services Provided
Jaxy Cats Pet Services provides pet sitting, dog walking, reptile care, pet medication administration, overnight sitting, and related animal care services.
Services will be performed as outlined in the booking confirmation, client intake form, and service agreement.
2. Booking & Payment
All bookings must be made through our website at www.jaxycats.com or with an active staff of Jaxy Cats Pet Services. Payment is due after the service is complete.
Rates are subject to change but will be confirmed at the time of booking.
3. Client Responsibilities
Client must provide accurate information about pets, including health, behavior, and medication needs. Client must ensure safe access to the home and provide necessary supplies (food, medications, leashes, litter, etc.). Client is responsible for securing their home, including doors, gates, and alarms.
4. Health & Safety
Jaxy Cats reserves the right to refuse or discontinue services if a pet shows aggression or poses a safety risk. Emergency veterinary care may be sought at the client’s expense if deemed necessary. The Veterinary Release Form must be signed before services begin.
5. Liability
Jaxy Cats is insured; however, we are not liable for: Injury, illness, loss, or death of pets due to pre-existing conditions, age, or unforeseen circumstances. Damage to property caused by pets. Client agrees to hold Jaxy Cats harmless for situations beyond our control.
6. Medication & Special Care
Jaxy Cats will administer medications as instructed by the client. We are not responsible for adverse reactions or complications beyond our reasonable control.
7. Keys & Access
Client must provide safe access to their property (keys, lock codes, or smart lock instructions). Jaxy Cats is not responsible for faulty locks, alarm systems, or malfunctioning security equipment.
8. Photos & Updates
With client consent, Jaxy Cats may send photos or updates during service.
Photos may be used for marketing purposes unless the client opts out in writing.
9. Governing Law
These Terms & Conditions shall be governed by the laws of the State of Arizona.
10. Acceptance
By booking services, Client acknowledges they have read, understood, and agree to these Terms & Conditions.